Click here to read about the Opening of Arwyp Medical Centre's Upgraded Paediatric Unit 

Services offered

The paediatrics department is a medical ward aimed specifically at treating children with infectious diseases such as meningitis, encephalitis and various respiratory problems. There are a number of isolation cubicles in which the children are nursed. Student care workers are employed specifically to attend to the children at all times by bathing them, feeding them and addressing any needs they may have. The unit also serves as a day ward for children needing grommets and tonsillectomies etc.

Contact details

8th Floor, Arwyp Medical Centre
Rooms 801 - 811 Tel: 011 922-1046 / 1076
Rooms 812 - 816 Tel: 011 922-1203

When enquiring, please remember that patient information will only be given to the child's parents.
Please only enquire after 10h00 as doctors' rounds take place between 07h00 and 10h00 after which staff will have the correct information regarding the patient's condition.

Visiting hours

09h30 - 10h30
15h00 - 16h00
19h00 - 20h00

Parents may visit from 07h00 - 20h00.
After 20h00 only one parent may stay with the child.

For their own protection, young children are not permitted as visitors and must be over 12 years of age, as their immunity is immature and they are more susceptible to the diseases being treated.

Special information for the paediatric ward

Advice for parents

Hospitalization is traumatic for both parent and child, here are some tips:

Before admission
  • Always be honest with your child. Do not mislead him - some procedures will be painful but make him understand that he will feel better in the long run. Obtain as much information as possible about the procedure so as to be able to answer your child's questions honestly and gently.
  • Try and instill a positive attitude in your child towards the hospital and the doctors and nurses and do not use hospital staff members as a threat. Make sure your child knows that he is not being punished.
  • Visiting the hospital before he is hospitalized is recommended as he will not be as traumatized by the strangeness of the place and will have a point of reference instead of an unknown fear in his mind.
  • What to bring to the hospital
  • A favourite toy or book and a special blanket or pillow to make him feel more at home
  • Interesting activity games to keep him occupied
  • The hospital provides theatre gowns but bring the child's own pyjamas or T-shirt as he will be more comfortable wearing these once the procedure is over.
  • Please supply toiletries and disposable nappies for your child. Check and count the nappies with the nurse working with your child.

  • In the hospital
  • Wherever possible, take care of your child's basic needs yourself including normal bathing, nappy changing and feeding. This will reassure her that you are still there to keep life going as normal. If you do elect to stay with your child during the day and to feed and change her, please remember that the nursing staff will ask you regularly about intake and output of your child in order to record it. Please inform the nurse about the condition of the buttocks.
  • Certain procedures and times for medication will be allocated for your child and you are kindly requested to respect these.
  • Do not allow your child to eat anything before checking his diet with the sisters on duty.
  • Children react differently to anaesthesia. Some may be disorientated and very upset while others hardly react at all. Do not be alarmed if your child does cry. Most children settle down in a short while.
  • Remember a child often handles stress through play. Play games with him and read to him to occupy his mind. Illness can restrict a child and cause frustration leading to temper tantrums. Stay calm showing him you understand but setting limits so that he knows you are in control of the situation.
  • Parents are not encouraged to stay overnight as they too need a good night's rest but the hospital does provide easy chairs for those who do. Please do not sit on any bed or cot.
  • They are specifically designed for children and babies and can only take up to 20kg in weight.
  • Please do not visit any other isolation rooms due to the fact that different contagious diseases are being nursed in isolation cubicles. Please note that these diseases are highly contagious (transferable).
  • Separation fear is very real and compounds the stress of being in hospital. Always tell your child when you are going to leave and when you will be back. Always keep your promises. Ask a nurse to stay with your child for a while if he becomes upset when you have to leave him.
  • If your child is going to be in hospital for some time, encourage friends and staff members to visit. This will reinforce the sense of normality during the stay. However, please remember that leaving the child with someone other than a parent e.g. relative or friend, is done so at your own risk. Permission to do so must be obtained from the sister-in-charge and the person's details are required.
  • Reassure your child that he will soon be back home.
  • For your convenience a coffee shop, open 7 days a week, is located on the ground floor of the main building. Alternatively, ward hostesses will take meal orders and payment from parents who wish to order food.
  • A special parking voucher is available for the vehicle of the parent who is staying overnight. To qualify for a voucher take the sticker from your child's admission form to the
  • Information Desk on the ground floor.
  • All personal belongings of both you and your child are left at your own risk.

  • Discharge

    Patients are only discharged from 10:00 onwards. Please remember that the discharge procedure can only take place once the doctor has discharged your child. Although the procedure should be over by 11:00 this may not be necessarily so as each case is different. Please ensure that you take all of your child's personal belongings and medication home.

    Back at home

    On returning home there might be a change in your child's behaviour. This is common and understandable. Giving your child a little extra attention usually works and his behaviour will soon return to normal.

    Make sure you understand the instructions for medication and treatment to be given at home. Enquire about any reactions or side-effects to expect.
    If in any doubt, please enquire from any of the hospital staff.